Privacy Policy

Last updated: June 2026

Who We Are

Luna Metal Recycling Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit lunametals.uk, why we collect it, how we use it, and your rights.

We are the data controller for the personal data described in this policy.

What Information We Collect

We only collect personal data when you choose to give it to us — for example, by submitting an enquiry or quote request form on our website. This may include:

• Your name
• Email address
• Phone number
• Any details you provide about your enquiry (e.g. type of scrap metal, bin exchange requirements, location)

We do not use cookies for analytics, advertising, or tracking. We do not collect any personal data automatically just by you browsing the site.

How We Use Your Information

We use the information you submit solely to:

• Respond to your enquiry or quote request
• Provide the service you've asked about (e.g. scrap collection, bin exchange)

We do not use your information for marketing without your separate consent, and we do not sell or share your data with third parties for their own purposes.

How Your Information Is Processed

When you submit a form on our website, it is handled by Netlify, our website hosting and form-processing provider, and forwarded to us by email. Netlify processes this data on our behalf and does not use it for its own purposes. You can read more about Netlify's own data practices at netlify.com/privacy.

Our domain (lunametals.uk) is registered through Squarespace Domains. Squarespace does not have access to the content of any forms submitted through our website — their role is limited to domain registration.

How Long We Keep Your Information

We keep enquiry information for as long as necessary to respond to your enquiry. As a small business, we may retain emails in our inbox for longer for record-keeping purposes, but we do not use this data for any other purpose. You can ask us to delete your information at any time.

Your Rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to how we use your data
• Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact us at info@lunametals.uk.

Complaints

If you have concerns about how we handle your data, please contact us first at info@lunametals.uk. You also have the right to complain to the Information Commissioner's Office (ICO):

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.